Returns & Exchanges Policy
At Foxhole Medals, we take pride in our craftsmanship; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery. Please note that custom-mounted medals and personalized engravings are final sale unless a manufacturing defect is present.
Initiate Your Return
Visit our online returns portal with your order number and email address to request a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and protective coverings are intact to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing